Name     : Ir. Azizah binti Mohd Sabri A.M.P, P.M.P.

Email      : azizahms[at]water[dot]gov[dot]my

Phone    : 605-209 5401

Role and Responsibilities of the Chief Digital Officer (CDO)

1. Leading the digitalization initiative to provide service delivery that meets the needs and experiences of the people, safe, efficient, smart, and reliable. Leading digitalization initiatives to provide service delivery that meets the needs and experiences of the people, safe, efficient, smart, and reliable.

• Accelerating the digitalization direction based on the Digitalization Strategic Plan (DSP) within the department thru a data-centric, people-centric culture and security-focused service design.
• Transforming the delivery of digital services within the department to focus on customer experience, based on a Whole-of-Government approach, thru innovations involving data sharing, open data, and emerging technologies.
• Designing and coordinating a cybersecurity action plan to ensure the department's data and ICT infrastructure are always protected from internal and external threats.
• Designing and evaluating the requirements for digital services, service design, as well as the necessary development and management budget.

2. Leading digital transformation thru the use of data and technology in line with current government policies/plans. Leading digital transformation thru the use of data and technology in line with the current government's policies/plans.

• Designing and ensuring the implementation of digitalization changes are in line with the current Government policies/plans, which are in accordance with the department.
• Creating a digital environment and culture within the department to enhance digital literacy and understanding of technology use toward empowering the delivery of digital government services.

3. Participating and reporting the implementation of digitization to the relevant governance bodies. Participate and report the implementation of digitization to the relevant governance bodies.

• Serve on the committee by performing roles based on the terms of reference of the relevant committee in accordance with the applicable circular.
• Reporting the implementation and progress status of digital transformation to the relevant digital governance bodies such as JPICT and the Digital Government Meeting.